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ID 77 – I500 locking issue

Status: Fixed

Area: NMR

Reported by: Brian Eckstein

Date Created: June 9, 2015 at 8:20 pm

Issue Details

I500 is having problems locking/detecting samples. If you try to “Find Z0” it fails, giving the error: S/N too low, Z0 not changed. It has this issue with the CDCl3 standard, as well as with my sample.

Staff Response:

The sample didn’t sink to the bottom because of bad spinner and/or dirty upper barrel.
The bad spinner was taken out and upper barrel was cleaned.
Testing on a few samples showed the problem is gone.

Last Updated June 11, 2015 at 3:58 pm by Yongbo