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ID 77 – I500 locking issue
Reported by: Brian Eckstein
Date Created: June 9, 2015 at 8:20 pm
I500 is having problems locking/detecting samples. If you try to “Find Z0” it fails, giving the error: S/N too low, Z0 not changed. It has this issue with the CDCl3 standard, as well as with my sample.
The sample didn’t sink to the bottom because of bad spinner and/or dirty upper barrel.
The bad spinner was taken out and upper barrel was cleaned.
Testing on a few samples showed the problem is gone.
Last Updated June 11, 2015 at 3:58 pm by Yongbo